ScoutPalDB on a Motorola/Symbol PDA-scanner system

Carefully unpack the equipment. Save all packaging in case of return. (Returns MUST be complete: all packaging, all cables, all bags, twist-ties etc.; all must be in as-received condition.) If the battery is packed separately, install it and lock the cover. A stylus is stored on the top right side of the PDA, you will use the stylus to tap on the screen and operate the PDA.

Do not install any software from CDs packaged with the PDA and scanner or elsewhere. Everything has been pre-installed and setup so that you can begin using ScoutPalDB right away with your ScoutPal subscription: The ScoutPalDB program and scanner driver software are setup and ready to use, and the current database file (as of the date of configuration) is in the memory card.(*) 

Read the manufacturer’s user guide for the PDA and experiment with the PDA to learn its operational basics. (User guides can be found online by Google searching by brand and model name.)  For example, you will need to know how to turn it off and on, how tap the screen to make choices, and how to start and close programs. The ScoutPalDB program has its own on-screen keypad for easy manual ISBN/UPC entry with a fingertip, but you should also take some time to learn how to bring up the on-screen full keyboard and how to use the physical keyboard to enter and edit text. You can explore these functions by tapping then editing the owner-info line that's displayed on the Today (home) screen. (The orange key will shift the physical keyboard into numbers & symbols mode.)

Get familiar with the push buttons on the PDA:  On the top side of the unit is a red screen on/off button; using the stylus, push it once to turn the screen on/off. Turn the screen off when not in use to save battery. Push and hold to soft-reset (warm-boot) the device. Any of the yellow buttons will start a scan beam.

Tap the Start Flag in the upper-left corner to start ScoutPalDB.(1)  You can tap Start/Settings to adjust system settings such as power and screen timeouts.(2) 

Press a yellow scan button to turn on the scan beam.  The beam turns turn off immediately after a successful a bar code scan, or after a few seconds go by and after the scanner's scan attempt fails. Scans will be sent into whatever program happens to be running at the time of the scan, so start ScoutPalDB before scanning. Be sure to read, even if you've used a scanner before.

The SD card slot is under a removable flap on the right side.  Watch video #46 at to learn how to properly access, remove, and re-insert the card. After removing the SD card, press and hold the on/off button with the stylus to begin a warm-boot. This will ensure that the PDA recognizes an updated card. The reboot will take a while to complete, but it will be done by the time you have the card updated and ready to re-insert. The scanner is ready to go once the triangle-shaped barcode driver icon at the bottom-right of the screen shows a green checkmark.

Keep the unit on it's charging stand when not in use, with the screen off. The stand also has a spot to charge an extra battery, if you wish to get one and keep it charged up.

(IMPORTANT) Keep the database up-to-date:

A storage card reader simplifies and speeds up the process of copying database updates to the storage card. Most new computers have them built-in, or you can get an inexpensive "plug-and-play" reader from Walmart, Radio Shack, Best Buy, etc., or you may have purchased one with your package. Plug the reader into a USB port on your computer, and give Windows some time to recognize it. Then simply remove the storage card from the PDA and plug it into the card reader. If your PDA uses a micro-SD, you may need to use a micro-size to standard-size SD adapter if the card reader only has a full-size SD card slot. These adapters are typically included with new micro-SD cards. On some computers, a window into the storage card will automatically open when the card is plugged in, and it will show you the card's drive letter. If not, use the “My Computer” or Start/Computer function to open a window that will show all the drives attached to your computer. The storage card will be listed as one of your removable drive(s). Double click it to open a window into the storage card. If you are not sure which drive letter belongs to the card reader, unplug and plug in the reader again and you will see the drive letter disappear and then reappear in the list. You may have to click on more than one drive letter to find out which drive letter belongs to the card. You don't need to have the card opened in a window to use the easy updater (see below), you just need to know its drive letter.

To the get the latest database update:  If you haven't done so already, browse to and install the "easy updater" on your computer; you can watch the video Setup ScoutPalDB, Step 1-a at, it will take you step-by-step through the process. Once installed, you only need to give the updater your ID/password and the drive letter of your card (see previous paragraph.)

If you cannot use the "easy updater" (Mac computer users, others) and you must instead update with a manual zip download and unzip procedure, be sure to click on the How to links on the ScoutPalDB page and follow the instructions carefully. BE SURE TO KEEP THE PDA PLUGGED INTO A CHARGING SOURCE SO THAT IT WILL REMAIN ON THROUGHOUT THE DATABASE UPDATE PROCEDURE.

Always soft-reset the PDA so that it will recognize an update. To save time, do the soft reset before starting the SD card update process on your computer. (Press and hold the power button to begin a soft-reset.)

For general PDA or scanner usage information, please refer to the manufacturer documentation. The device can optionally be used with cellular service, allowing ScoutPal Live lookups and phone calls. Contact a GSM cell company for more information, such as T-Mobile or AT&T.

Contact ScoutPal Support if you need more help. The direct line for subscribers only is: (541) 752-3917

1 If a program you need is not listed on the Start menu, tap Start>Programs and find it there.

2 Tap Start>Settings>System>Backlight if you wish to change how the device turns itself off.

* If, in the unlikely event the PDA is ever hard-reset to its factory defaults: you can reinstall ScoutPal from an updated card by followingVideo #2-a, at:
The Motorola DataWedge scanner driver install cab is also on the card; if you need to reinstall it, use the device's file explorer program to navigate to: my device\storage card\spdb2\cab\release notes\MotDataWedge\, then simply tap on the DataWedge installer package and install it to the device.