PLEASE READ THESE INSTRUCTIONS BEFORE USING SCOUTPALSE3!
You must have an active ScoutPal subscription in order to use ScoutPalSE3:
If this phone is to be used as a SECOND ScoutPal phone, in addition to the phone
that you are currently using with ScoutPal, you will need a new, separate
subscription, but good news: Add-On subscriptions are Half Price! (If you do not
get an add-on subscription the server will see that you are using ScoutPal with
more than one phone and cancel your subscription.) Instructions to get an Add-On
subscription can be found at:
If you do not have a ScoutPal subscription, begin one now at:
Assemble the System:
- You can enable or disable the scanner's "beep" by scanning in special
command bar codes that are available at:
- The scanner and cable must be connected to the phone before
- Press the phone MENU key.
- Scroll to and select Java Apps.
- Scroll to and RUN ScoutPalSE3.
When the ScoutPalSE3 Login page first comes up, use the Up / Down scrolling
buttons to move to and enter your ScoutPal ID and password.
It does not matter if they are entered in UPPERCASE, lowercase, or MiXedCasE.
The first time a key is pressed, it will type the first letter on the key,
subsequent presses will type the letters.
For example, press the "2" key three times to get the letter "c".
To erase, press the "<*" (bottom left) key. After LOGIN, your ID and
password will be remembered, and you won't have to enter them again the next
time you use ScoutPalSE3.
ScoutPal maintains two separate servers in order to provide 24x7 redundant service.
If you cannot connect to the Primary server, you can use the Backup
server. To select either server, start ScoutPalSE3, but do not LOGIN just yet...
Instead, scroll down until the server you wish to use is highlighted, then press
OK to select it.
The server choice will be retained until you change it again.
Press LOGIN to continue...
Main Scan Screen:
Aim the phone scanner at a slight angle about 4"-7" over a barcode, then press and hold the
button on the scanner. The laser light will shoot out, and if necessary you can point the beam like a flashlight so that it shines across the entire barcode.
As soon as the barcode is captured the scanner will beep and the barcode digits will be added to the scan list
on the phone screen. Techniques to learn
with practice are how to initially aim the scanner, and how far away and at what
angle to hold the scanner. If the scanner does not send any numbers:
Bring up the Options Menu (see below) and reset the scanner. (This can
happen if the scanner cable is not securely seated.)
ISBNs and UPCs may also be added manually, just
type in the ISBN digits, then press ADD.
If the next barcode is to be scanned in,
or if you are ready to FETCH, you do not need to press ADD.
The phone is shifted into numeric-only mode for ease of entry.
If the ISBN ends in "X", simply leave the "X" off.
The last digit of an ISBN is a "checksum" digit, and ScoutPal will compute it for you.
Press FETCH when ready to get the results for the scan list.
The phone will display "Connecting" as it attempts to make a cellular data
connection. If the Nextel signal is weak or non-existant (you are outside
or on the fringe of Nextel coverage where Nextel data services are unavailable)
the "Connecting" message may terminate with an error. If you are within
Nextel coverage, but you are in a steel building or in a basement, it may help
to move closer to a door or window. But if you are in a geographic are
where there is no Nextel cellular service, you will not be able to get
Identifying and Scanning Merchandise Barcodes:
For important instructions on how to properly identify and scan in barcodes
that can be used with ScoutPalSE3, please refer to: http://www.scoutpal.com/sp/se3/instructions/howtoscan.htm
The program is capable of scanning in up to 32 barcodes at a time. But in
practice this is much more than you will want to do at once because each ISBN
search can take up to 10 seconds to complete, depending on wireless connection quality and the
current responsiveness of Amazon Web Services. So if you were to do 32 at once, it could take over 5
minutes to get all the results back.
The most efficient use is to scan 1-3 books at a time, and then to
continue looking for other books to scan while waiting 20-30 seconds for the
current scan results to come back. That way you are always busy, either
scanning, viewing results and making "buy" decisions, or searching through book
stacks for the next candidates.
After pressing FETCH, the server will be contacted to lookup the results.
Results will be "streamed" to the phone as they are retrieved, with
an indicator giving a graphical depiction of progress.
You can press STOP at anytime if the wireless signal fades,
or when there is enough displayed data to make a scouting decision.
Press BACK to return to the Scan List, or simply scan another barcode and
ScoutPalSE3 will begin the FETCH process automatically for you.
Listing Details for each lookup can be retrieved by highlighting the ISBN,
and pressing the OK key.
After the details are retrieved,
press the BACK key to return to the primary results display.
Accessing the Options Menu from the Scan List Screen:
Manually enter "321" instead of an ISBN, then press FETCH. This will
bring up the Options Menu. Scroll to your choice on the Options menu, and
press OK to select it.
- www.scoutpal.com < -- The server you are using. Press OK to return
- Exit <-- Choose this when finished using the program
- Previous Scans <-- Restore your last scan list.
- Clear Scans <-- Clear out the scan list.
- Reset Scanner <-- You may need to do this if you have
detached/reattached the scanner cable while the program is running.
- Reset Login, Exit <-- This will exit and restore the program to its
initial unused state.
If you ever change your ScoutPal ID and/or password, or you have errors
when connecting: Start ScoutPalSE3, LOGIN, type 123 FETCH (to access
the Options Menu), scroll down to
"Reset Login and Exit" and press OK. Then restart ScoutPalSE3, reenter
your ID and password, and LOGIN again.
Tips and Tricks:
Here are just a few of the "custom settings" you can
make on your phone. Take some time to explore all the options on your
phone, you won't hurt anything by experimenting.
Assign one of the phone navigation keys
(Up, Down, Left or Right) to go directly to Java Apps or ScoutPalSE3 by performing the following steps:
- Press the phone MENU key
- Scroll to Settings and press OK
- Scroll to Personalize and press OK
- Scroll to either the Up, Down, Left or Right key and press OK
- Scroll to JavaApps (or to ScoutPalSE3) and press OK
- Press BACK until you are at the main phone screen
- The selected navigation key will now display JAVA
Start JavaApps or ScoutPalSE automatically, when the phone is first turned on:
Set the length of time that the backlight is on:
Menu|Settings|Display/Info|Backlight|OK|(select a time)
Reset everything back the way it was when you first got your phone.
Use this if you have experimented a wee bit too much, and simply wish to undo all
of your customizations:
Use the Scanner With Your Computer:
The scanner can be easily removed from the phone and used with your desktop
or laptop computer, using the serial cord that is included with your ScoutPalSE3
- Download and install the free driver software on your
computer, available at:
- More info on using the scanner with desktop/laptop software programs
is available at:
- If your computer does not have a serial port, you can purchase a
"USB to Serial" adaptor at nearly any "big-box" computer store like CompUSA or Frys, or online through eBay.
- IMPORTANT: You will need to scan in the Factory
Defaults bar code each time you switch between using the ROV with a phone or
computer. After you scan the default bar code and plug your scanner into
your computer, you may need to have the computer's scanner driver "detect" the
scanner again. The Factory Defaults barcode is available from the ROV
scanner FAQ page at
Maintenance and Care:
Take care that you don't scratch the red window at
the bottom where the scan beam exits. Clean the window with an eyeglass
lens tissue, or similar.
* If you have lost the scanner's user guide,
(If you have an older "Flic" or "NCR" model scanner, download a user guide at
If the scanner ever fails to scan:
- Check that the cable is firmly plugged in to both the scanner and the
phone. Then press the MENU key, scroll to Reset Scanner and press OK, or
exit and restart ScoutPalSE3.
- The scanner batteries are good for thousands of scans, but they don't last
forever. With heavy use, you may have to replace them every few days.
Always first make sure the batteries are fresh if the scanner ever fails to
scan. Test them with a flashlight or some other AAA-powered device.
If in doubt, replace the batteries with fresh new ones and try again.
You should replace the batteries every 3 months, regardless of condition, in
order to prevent damage from battery leakage.
- Clean the phone and scanner contacts:
Exit ScoutPalSE, turn the phone off, and detach the scanner plug. There
is a row of teeny-tiny
gold plated pins at the end of the plug that attaches to the phone. Carefully push down on the pins using a sharpened, new and clean pencil eraser
tip. The pins are spring-loaded, and you want to "limber" them up so that they will
make good contact. Push down on the pins about a dozen times each.
Brush the pins carefully and lightly
with a very clean, dry toothbrush, which you are prepared to throw away after
use. (It can be an old toothbrush, as long as it is clean and dry.)
Now clean the contacts at the bottom of
the phone using the toothbrush. You can
be quite aggressive doing this, as the phone contacts are not that delicate.
You want those phone contacts to be bright and shiny. With the phone still
turned off, snap the scanner plug on and off the phone 5 or 6 times to ensure that
it is well seated and that those pins are making a good contact. Then
turn the phone back on, and try the scanner again.
- Reset ScoutPalSE3 from the Options Menu: (see options menu instructions above)
(start ScoutPalSE3) - LOGIN - FETCH - Reset Login and Exit - OK.
If you get stuck with a "Connecting" message when you try to FETCH, Master
Reset the Phone: (Similar to "rebooting" a computer.)
- Menu|Settings|Advanced|Connectivity|Master Reset
- Enter six zeroes for the "Security" code: "000000"
- Press OK, then YES, then OK. The phone will turn off by itself.
- Take out the battery, leave it out for 5 minutes, then turn the phone back
- Wait 5 minutes or more until the phone reconnects with Nextel.
- If asked to update your browser, answer "YES" and/or OK.
- Turn the phone off and then on again one more time.
- If asked to update your browser, answer "YES" and/or OK.